Numark Leadership Programme - Effective Communication and Feedback Skills

Employee communication is an essental part of business and developing effective communication builds trust within an organisation. Communication has been proven to have an impact on employee engagement, organisational culture and productivity.

This session will give you an insight into the benefits of effective communication by challenging assumptions and seeing things from alternative viewpoints.

 

By the end of this workshop you will be able to:

• Explain the importance of effective communication skills
• Recognise the need to challenge and review the way you communicate
• Utilise key strategies to ensure message are understood
• Provide both positive and negative feedback to others

 

This module is suitable for pharmacists, pharmacy managers or anyone who is leading a team.

 

Click here to download a PDF of this module if you would prefer to view this in print. You should still use the online learning log to record your learning.